Amazon | Cloud Support Engineer

Amazon | Cloud Support Engineer

Posted 2 months ago

Job Description:

Position: Cloud Support Engineer

Location: Hyderabad

Experience: Freshers

Roles & Responsibilities:

  • Learn and use groundbreaking technologies.
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
  • Interact with leading engineers around the world.
  • Partner with Amazon teams in India to help reproduce and resolve customer issues.
  • Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
  • Drive customer communication during critical events.
  • Drive projects that improve support-related processes and our customers’ technical support experience.
  • Write tutorials, how-to videos, and other technical articles for the developer community.
  • Work on critical, highly complex customer problems that may span multiple AWS services.

Please apply for the job at the below-given link:

https://www.amazon.jobs/en/jobs/1979471/cloud-support-eng-i-networks

 

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