Meesho | Data Support Engineer

Meesho | Data Support Engineer

Posted 8 months ago

Job Description:

Position: Data Support Engineer

Experience: 1-5 Years

Location: Bangalore

Roles & Responsibilities:

  • Monitor, manage and maintain Big data-based applications
  • Resolve support tickets related to application functionality, performance, and system availability
  • Provide prompt service to the users of the platform and adhere to strict SLAs for response and restoration times
  • Problem determination, workaround resolution, root cause analysis, major incident management
  • Ensure that solution and application support documentation is maintained to the highest quality and accuracy,¬†Create and maintain knowledge-base articles

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